Privacy Policy

Last updated: 2026-06-05

This Privacy Policy explains how Veltron, operated by MV EDUCATION LTD, collects, uses, shares, stores, and protects personal information when customers visit veltroncar.com, place orders, contact support, or interact with our services.

Who We Are

Trading name: Veltron
Legal operator and data controller: MV EDUCATION LTD
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: contact@veltroncar.com
Phone: +44 370 524 4622

Information We Collect

We may collect name, email address, phone number, billing and shipping address, order details, payment status, customer support messages, vehicle make/model/year where needed for compatibility, device information, IP address, cookies, and analytics or advertising identifiers.

How We Use Information

We use personal information to process orders, deliver products, provide tracking and support, verify compatibility, handle returns and refunds, prevent fraud, improve our website, comply with legal obligations, and measure or improve advertising performance.

Payments

Payment information is processed by secure payment providers and Shopify checkout. We do not store full payment card numbers on our own systems.

Service Providers

We may share necessary information with Shopify, payment processors, shipping/logistics providers, fraud-prevention tools, analytics providers, advertising platforms such as Google and Meta, customer support tools, email providers, and professional advisers where needed.

Advertising and Customer Images

We do not use customer personal information, names, photos, vehicle photos, reviews with identifying details, or submitted images in advertisements without explicit prior consent where required by law.

Cookies

Our website may use Shopify cookies, checkout/session cookies, security cookies, analytics cookies, advertising cookies, and preference cookies. Examples include cookies or identifiers from Shopify, Google Analytics/Google Ads, Meta, and similar service providers. Customers can manage browser cookies through their browser settings and, where available, site consent tools.

Data Retention

We retain order, transaction, shipping, tax, and support records for as long as reasonably necessary for business, legal, tax, fraud-prevention, and customer support purposes.

International Transfers

Because we sell internationally and use global service providers, personal information may be processed outside the customer's country of residence, subject to applicable safeguards.

Customer Rights

Depending on location, customers may have rights to access, correct, delete, restrict, object to processing, withdraw consent, request portability, or lodge a complaint with a data protection authority.

Children

Our store is intended for adults purchasing automotive accessories. We do not knowingly collect personal information from children under 13 or the applicable minimum age in the customer's jurisdiction.

Security

We use commercially reasonable technical and organizational measures, including HTTPS/SSL-supported Shopify checkout, to protect personal information. No online system is completely risk-free.

Contact

For privacy requests, email contact@veltroncar.com.